Welcome to the Alemany website.
Here are the terms and conditions of use for the website. Browsing this website gives you the role of user in it and therefore you accept the clauses detailed in this document.
This Legal Notice and General Conditions govern the use of the website www.alemany.com
In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you:
Company name: Torrons i Mel Alemany, S.L.
CIF: B25261496
Address: C / Barcelona 4, 25610 - Os de Balaguer (Lleida)
Email: [email protected]
These General Conditions regulate the use (including simple access) of the web pages that make up the alemany.com website, including the contents and services made available on them.
Anyone who accesses the website alemany.com ("User") agrees to be subject to the General Conditions in force at any time the website is accessed.
TORRONS I MEL ALEMANY, S.L. reserves the right to modify, at any time and without prior notice, the presentation and configuration of the website alemany.com as well as these General Conditions.
Alemany.com is a website for information and online sale of turron, honey and nuts from TORRONS I MEL ALEMANY, S.L.
The contents developed on the website are the full and exclusive responsibility of TORRONS I MEL ALEMANY, S.L., as well as the ownership of any right over them.
• You may only use the website to make legally valid inquiries or requests.
• You will not be able to make any speculative, false, or fraudulent requests. If we have reasonable grounds to believe that such a request has been made, we will be authorized to withdraw it and inform the relevant authorities.
• You also undertake to provide in a certain and correct way your e-mail address, postal address and / or other contact details and consent to us being able to use this information to contact the user if it were necessary (for more information, read our Privacy Policy).
• If the user does not provide all the information we need, we will not be able to handle any request or query.
• When making a query, request or purchase through this website, the user guarantees that they are over 16 years of age and that they have the corresponding authorization from a parent or guardian (more information in the Privacy Policy section).
• In using the alemany.com portal, the User agrees not to engage in any conduct that could damage the image, interests, and rights of TORRONS I MEL ALEMANY, S.L. or from third parties or that could damage, disable or overload the website alemany.com or that would prevent, in any way, the normal use of the website.
The User can subscribe by e-mail to the alemany.com newsletter using the form included on this page so that they can automatically receive the newsletter by e-mail.
You will need to confirm your subscription via an activation email that will be sent to you once your email address has been entered and you have accepted these legal terms.
Your email address will be stored in a subscription file.
Only TORRONS I MEL ALEMANY, S.L. and Mailchimp have access to the subscription list (see more details in our Privacy Policy); this information will only be used by TORRONS I MEL ALEMANY, S.L. for the purposes of the subscription such as reporting new products and in case of launching any exclusive promotion for subscribers.
For more information about our data protection policy and your rights, see our Privacy Policy.
During the browsing of the website, participation through comments on the articles, as well as when using the contact form, the IP address of the User's computer is registered. This data will only be used to compile visit statistics. Comments on articles: The user may post comments on those articles that allow it. The personal data entered in the form to insert these comments will be used exclusively to moderate, publish and respond to them. TORRONS I MEL ALEMANY, S.L. is not responsible for the opinions expressed by third parties on the website and reserves the right to delete any comments that may be offensive, inappropriate or derogatory. We also reserve the right to block and prevent future comments from the authors of those comments. For more information about our data protection policy and your rights, see our Privacy Policy.
Regarding the contents of this website, the following is forbidden:
• Its reproduction, distribution or modification, in whole or in part, unless authorized by TORRONS I MEL ALEMANY, S.L.
• Any violation of the rights of the lender or the rightful owners.
• Its use for commercial or advertising purposes.
• If you want to use any of the contents published here, you must have the express permission of TORRONS I MEL ALEMANY, S.L.
The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with TORRONS I MEL ALEMANY, S.L. or any of its delegations.
It is forbidden to use the website for illicit or harmful purposes, or that, in any way, may cause damage or prevent the normal operation of the website.
The intellectual property rights of the content of the web pages, their graphic design and codes are the property of TORRONS I MEL ALEMANY, S.L. and, therefore, its reproduction, distribution, public communication, transformation, or any other activity that may be carried out with the contents of its web pages or even citing the sources is prohibited, except with the express written consent of TORRONS I MEL ALEMANY, SL
The User knows and accepts that the entire website, containing non-exhaustive text, software, content (including structure, selection, arrangement and presentation thereof) photographs, audio-visual material and graphics, is protected by trademarks, copyright and other registered legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain.
From the website, you may be redirected to content from third party websites. As TORRONS I MEL ALEMANY, S.L. cannot always control the contents introduced by third parties on their respective websites, it does not assume any responsibility for such contents. In any case, it will proceed to the immediate removal of any content that may contravene national or international law, morality, or public order, proceeding to the immediate removal of the forwarding to said website, notifying the competent authorities of the content in question.
TORRONS I MEL ALEMANY, S.L. is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allow third parties to publish content independently on the website TORRONS I MEL ALEMANY, SL. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it is made available to all users, authorities, and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that may affect or contravene national or international law, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please inform the administrator of the website immediately.
This website has been reviewed and tested for proper operation. In principle, proper operation can be guaranteed 365 days a year, 24 hours a day. However, TORRONS I MEL ALEMANY, S.L. does not rule out the possibility that certain programming errors may exist, or that they may be caused by force majeure, natural disasters, strikes or similar circumstances that make access to the website impossible.
TORRONS I MEL ALEMANY, S.L. undertakes to use the data obtained on this website, to respect its confidentiality and to use it in accordance with its purpose, as well as to comply with its obligation to store and adopt all measures to prevent the alteration, loss, handling, or unauthorized access, in accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of 27 April 2016. (RGPD) and Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights.
The User guarantees that the personal data provided through the contact form are true, being obliged to communicate any modification thereof. Likewise, the User guarantees that all the information provided corresponds to their real situation, which is up-to-date and accurate. In addition, the User undertakes to always keep their data up to date, being solely responsible for the inaccuracy or falsity of the data provided and for any damage that may be caused because of this to TORRONS I MEL ALEMANY, S.L. as the owner of the website or to third parties through the use of this website. In the same way, the User always has access to modify, edit, or delete the information provided, as well as manage the cancellation directly, or by request addressed to the contact shown in the Contact Address section or by writing addressed to TORRONS I MEL ALEMANY, SL together with a copy of your DNI or equivalent supporting document.
For more information about our data protection policy and your rights, please see our Privacy Policy.
This website is copyrighted by TORRONS I MEL ALEMANY, S.L. and all rights reserved. If you want to use any of your texts or images you can request it through the email address that appears in the Contact Address section.
If you have mistakenly entered an item on this website that is subject to copyright, please write to the address listed in the Contact Address section enclosing proof of copyright and after verifying the data we will remove it promptly, or at your choice, we will accredit the work.
In general, the relations between TORRONS AND MEL ALEMANY, S.L. and Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction. Specifically, this website is in line with the requirements of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (RGPD), as well as with Law 34/2002 of 11 July Information Society and Electronic Commerce Services (LSSICE or LSSI). It also complies with Law 7/1996 on the Regulation of Retail Trade, Law 3/2014, of 27 March, which modifies the revised text of the General Law for the Protection of Consumers and Users and others. complementary laws, approved by Royal Legislative Decree 1/2007, of 16 November. Finally, we also comply with Regulation (EU) 2018/302 of the European Parliament and of the Council of 28 February 2018 on measures to prevent unjustified geographical blocking and other forms of discrimination on grounds of nationality, place of residence or place of establishment of customers in the domestic market.
Email: [email protected]
This website uses its own and third-party cookies to ensure that you have a better browsing experience, can share our content on social networks and to obtain user statistics.
As a user, the easiest way to prevent the download of cookies is by blocking these cookies through the appropriate settings of your browser, thus preventing cookies from being stored on your hard drive.
TORRONS I MEL ALEMANY, S.L. does not use any personal information from cookies, only general statistics of visits are used that in no case refer to any personal information, but we use the Prestashop and WordPress platforms that as such, use their own cookies.
That is why it is important that you read this cookie policy and understand that, if you continue browsing, we consider that you accept its use.
According to the terms included in article 22.2 of Law 34/2002 on Services of the Information Society and Electronic Commerce, if you continue browsing, you will be giving your consent for the use by alemany.com of the referred platforms.
Cookies are files that are downloaded to your computer when you access this website and that make it possible, among other things, to store and retrieve information about your browsing habits or your computer and to have a better navigation experience. This website uses its own cookies and third-party cookies.
TORRONS I MEL ALEMANY, S.L. makes available to users who want to prevent the installation of these cookies, links to the instructions provided for this purpose by browsers considered more widespread:
Google Chrome - Internet Explorer - Mozilla Firefox - Apple Safari
You can consult the regulations on cookies published by the Spanish Data Protection Agency in its "Guide on the use of cookies" and obtain more information on cookies on the Internet, http://www.aboutcookies.org/
Given the way the Internet and websites work, we do not always have information about cookies that third parties may use through our website.
This applies especially to cases where our website contains integrated elements: that is, texts, documents, images, or short films that are stored elsewhere, but are displayed on our website or through the same.
Hence the difficulty of complying with the regulations on cookies strictly.
As explained at the beginning, this website uses analysis services, specifically Google Analytics to help us analyze the use made by users of the website and improve its usability, but in no case, can be data analyzed come to identify the user.
Google Analytics, is a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google"). The user can consult here the type of cookies used by Google.
With regard to the processing of data requested through analytics cookies such as Google Analytics, the Article 29 Working Party (European Data Protection Advisory Body) stated that, although are not exempt from the duty to obtain informed consent for their use, they are unlikely to pose a risk to users' privacy as long as they are first-party cookies, which process aggregate data for a strictly statistical purpose , which provides information on its use and includes the possibility for users to express their refusal to use it, which applies to this website.
TORRONS I MEL ALEMANY, S.L. is a user of the Prestashop online store supply and hosting platform, owned by the French company Prestashop, S.A. For these purposes, the uses of these cookies by the systems are never under the control or management of the person responsible for the website, they can change their function at any time, and enter new cookies.
These cookies also do not report any benefit to the person in charge of this website. Prestashop, SA, also uses other cookies in order to help identify and track visitors to Prestashop sites, know their use of the Prestashop website, as well as their preferencesfor accessing it, as set out in the "cookies" section of its privacy policy.
TORRONS I MEL ALEMANY, S.L. is a user of the WordPress blog supply and hosting platform, owned by the American company Automattic, Inc. For these purposes, the uses of these cookies by the systems are never under the control or management of the person in charge of the website, they can change their function at any time, and enter new cookies. These cookies also do not report any benefit to the person in charge of this website. Automattic, Inc., also uses other cookies to help identify and track visitors to WordPress sites, know their use of the Automatictic website, as well as their preferences for accessing it, as set out in the "cookies" section of their privacy policy.
Social media cookies can be stored in your browser while browsing alemany.com for example, when you use the alemany.com content sharing button on a social network. The companies that generate these cookies corresponding to the social networks used by this website have their own cookie policies.
Twitter cookie, according to its privacy policy and use of cookies.
Facebook Cookie, in accordance with its Cookies Policy.
Instagram cookie, as provided in its Cookies Policy.
Google Maps cookie, the type of cookies used depends on the page being used.
In compliance with the provisions of article 22.2 of the LSSI, the cookies that can be installed regularly while browsing this website are detailed:
NAME
Google Analytics (__utma, __utmb, __utmc, __utmd, __utmv, __utmz, _ga, _gat)
DEFAULT DURATION
Persistent
PURPOSE AND DOMAIN
We use Google Analytics, a Google web analytics tool that allows us to learn about how our website users interact. It also enables cookies in the domain of the site where the user is located and uses them to collect information anonymously and prepare trends on the website without identifying individual users. You can find more information about Google Analytics cookies and how they work on the google website
NAME
Google (SAPISID, SID, APISID, SSID, HSID, SIDCC, NID, 1P_JAR, CONSEN, HSID, SAPISID, SID, NID, 1P_JAR, APISID, SSID, OGPC)
DEFAULT DURATION
Persistent
PURPOSE AND DOMAIN
Google uses these cookies to stay connected with your Google Account and its related products such as Google Maps, Google+, YouTube or AdWords. As long as you stay in an active session and use add-ons on other websites like ours, Google will use these cookies to improve your user experience. More information:
NAME
Facebook
(fr, datr, lu)
DEFAULT DURATION
Persistent
PURPOSE AND DOMAIN
Facebook uses cookies so that the user can share information, like, show related advertising or identify themselves on the web through Facebook. If you want to have more control over the installation of cookies, you can install programs or add-ons in your browser, known as "Do Not Track" tools, which will allow you to choose those cookies that you want to allow. More information about who we are, how you can contact us and how we process personal data in our Privacy Policy.
This TORRONS I MEL ALEMANY, S.L. Data Protection Policy applies to browsing our website, www.alemany.com, as well as to the purchase of our products through it. It sets out how the personal data collected on this website will be handled. It is essential that you read it and accept it to continue browsing.
This website is in line with the requirements of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (RGPD), as well as with Law 34/2002 of 11 July Information Society and Electronic Commerce Services (LSSICE or LSSI).
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
TORRONS I MEL ALEMANY, S.L., domiciled in Os de Balaguer (Lleida), C / Barcelona 4, registered in the Mercantile Register of Lleida in Volume 52, Folio l929, Inscription 1a, C.I.F. B25261496, and e-mail address [email protected] (hereinafter, "TORRONS I MEL ALEMANY")
Data Protection Officer: [email protected]
The legal basis for the processing of your data is consent.
Consent to this privacy policy requires consent to subscribe, contact or comment on this website.
The prospective or commercial offer of products is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.
The legal basis for the processing of data of people who purchase products offered by TORRONS I MEL ALEMANY on this website, is the execution of the online sales contract.
DATA CATEGORIES
The categories of data covered are identifying data, namely, username, first and last name, address, telephone, email, and IP address.
COMMERCIAL INFORMATION DATA
No categories of economic or financial data are treated, nor are specially protected data.
Identification data. Name and surname, date of birth, postal address, e-mail and telephone.
Payment information. Payments for our products are managed through the secure payment gateway of Pay Comet or Paypal, so that TORRONS I MEL ALEMANY does not collect any personal data of this nature.
Any information you voluntarily send us to our email address [email protected]
The data you provide us through our newsletter or newsletter subscription forms.
Any information that you, voluntarily, share publicly on the social networks of TORRONS I MEL ALEMANY. This information will be subject to the privacy policy of the social network on which you share it, so we recommend that you review the privacy settings of your profile.
Contact form: This is a contact form for inquiries, suggestions, or contact. In this case, the email will be used to respond and send the information that the user requires through the web. Please do not use the form to send us advertising.
Registration form: In this case we ask the user for the following personal data: Name, Surname, Address, Email, and Date of birth (optional). It serves so that the user can create an account in our system and thus have access to its functionalities.
Subscription form: There are forms to activate the subscription on the website. Once subscribed, the user will receive a confirmation email in their email inbox that they will need to confirm in order to validate their email address. The data provided will be used only to send Newsletters and keep the user updated on our news and specific offers, exclusive to subscribers.
Sales form: We also process personal data to manage the purchase by the user of our products in order to be able to manage the order, payment and all operations related to the purchase of the chosen product / s. This includes sending tracking emails by us, answers to inquiries about the order, invoices, receipts, etc.
Cookies: When a user registers and browses the website, cookies or "cookies" are stored on their device. The user can consult the Cookies Policy at any time in order to expand the information on the use of Cookies and how to deactivate them.
The information and sale of our products is not aimed at minors. However, those under the age of 16 who wish to register on our website and / or purchase our products must have the permission of the parent / guardian or legal representative.
Likewise, in the event that you share images on our social networks in which children under the age of 16 appear, you must ensure that you have the prior authorization of the parent / guardian or legal representative of the child.
TORRONS I MEL ALEMANY reserves the right to request the accreditation of the authorization at any time.
TORRONS I MEL ALEMANY will use your personal information for the following purposes:
Provide the information you request about our products.
Register as a user of our website.
Guarantee the correct processing of your order, if you purchase any of our products.
Send you emails with business information, promotions and special discounts for subscribers.
TORRONS I MEL ALEMANY uses social networks to advertise products. In this sense, by sharing your data on our social networks, you expressly consent and authorize us to reproduce and communicate them publicly on these networks for the purposes previously expressed.
You may revoke this consent at any time by sending an email to the following address: [email protected]
If you are not interested in the processing of your data through the social networks of TORRONS I MEL ALEMANY in the terms expressed above, please refrain from sharing them.
In the event that TORRONS I MEL ALEMANY needs to process your data for purposes other than those mentioned above, it will request your express consent to do so, which may be revoked at any time unilaterally.
NEWSLETTERS AND COMMERCIAL COMMUNICATIONS
In accordance with the LSSICE and essentially, by its own conviction, TORRONS I MEL ALEMANY does not carry out SPAM practices, it does not send commercial e-mails that have not been previously requested or authorized by the User. TORRONS I MEL ALEMANY may send newsletters and commercial communications to those users who have previously given their express consent to do so. The information in these newsletters and communications will consist of business information, featured content, relevant advice on how the system works, and promotions. The user will have the possibility to request the cessation of the sending of these bulletins and communications in the terms foreseen by the Law 34/2002, of 11 July, of Services of the Society of the Information, and to revoke your consent unilaterally, also at any time, by sending an email to the following address: [email protected] or unsubscribing directly at the foot of the newsletters sent in the unsubscribe section or " unsubscribe ".
External service providers (e.g., payment processing services, order processing, analytics, marketing campaign management, website management, and, email distribution, and other similar service providers) so that they can perform functions commercials in the name of TORRONS I MEL ALEMANY.
Your personal data may also be communicated to recipients located in countries outside the European Economic Area, including countries that do not provide a level of data protection equivalent to that of the Union. However, in these cases, they will be treated with scrupulous compliance with European and Spanish legislation and, in addition, the guarantees indicated below will be implemented:
• Messaging and newsletter services: E-newsletters or newsletters are managed by Mailchimp. By using the services of this platform for conducting email marketing campaigns, subscription management and newsletter delivery, you should be aware that Mailchimp has its servers hosted outside the EU in the US and is hosted on the EU-US Privacy Shield agreement, information is available here, approved by the European Protection Committee. Mail Chimp. 675 Ponce de Leon To NE, Suite 5000 Atlanta, GA 30308.
• Analytics Services: Google Analytics: A web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheater Parkway, Mountain View, California, CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help TORRONS I MEL ALEMANY analyze how users use the website. The information generated by the cookies about the use of alemany.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.
• PayPal: In the case of purchasing products, if you decide to pay through PayPal, your personal data will be transmitted to PayPal. The prerequisite for using PayPal is that you have an account with them. The legal basis for the transmission of data is art. 6, section 1, letter a) of the RGPD (consent) and art. 6, section 1, letter b) of the RGPD (processing for the performance of a contract). The PayPal payment service operator is PayPal (Europe) S.A.r.l. and Co., S.C.A. 22-24 Boulevard ROYALL-2449 Luxembourg. By using the PayPal payment option, you consent to the transfer of your personal information, such as name, mailing address, telephone number and email address, to PayPal. The data that PayPal collects is deduced from the corresponding PayPal data protection statement. It is certified under the EU-US Privacy Protection Framework. UU. And Switzerland-EE. UU You will find them here.
To provide services strictly necessary for the development of our business, we use the following providers under their respective conditions of privacy:
• PAYTPV ONLINE PAYMENT ENTITY S.L., hereinafter Pay Comet. We use the Pay Comet payment gateway to manage the payment of orders by our customers by debit or credit card. Pay Comet offers services that allow platforms and merchants to operate businesses and conduct online payment transactions securely. The legal basis for the transmission of data is art. 6, section 1, letter a) of the RGPD (consent) and art. 6, section 1, letter b) of the RGPD (processing for the performance of a contract). Pay Comet complies with applicable laws to provide an adequate level of data protection for the transfer of your Personal Data.
• Arsys Internet S.L.U. Our hosting is 100% Spanish and 100% secure. It uses SSL (Secure Sockets Layer) protocols. It is the standard security technology used on the Internet to establish a secure (encrypted) connection between a server (website) and its browser (e.g., Internet Explorer, Chrome, Firefox, etc.). This secure connection ensures that all data transmitted from the browser to the server will remain private and that your data is safe from hackers or anyone attempting to spy on / steal this information. One of the most common uses of SSL is to protect a customer’s data during an online transaction through data encryption.
• Web platform: WordPress.org more information at https://wordpress.org/ processes the data in order to perform its support services at alemany.com
• Web platform: Prestashop.com more information at https://www.prestashop.com/es/ processes the data in order to perform its support services at alemany.com/shop/
Your personal data will be kept for as long as is necessary to fulfil the purposes for which it was collected. After this time, TORRONS I MEL ALEMANY will proceed to remove them from their systems, without prejudice to the possibility of preserving them, limiting their treatment to the exercise and defence of claims, in the terms provided by applicable law.
You may exercise the rights listed below by sending an email to the following address: [email protected]
To request, at any time, that TORRONS I MEL ALEMANY confirm that they are processing your personal data or not.
To access your personal data, request the rectification of that which is inaccurate or, where appropriate, request their deletion when, among other causes, it are no longer necessary for the purposes for which they were requested.
In certain cases, request the limitation of the processing of your data. In this case, we will only retain your data for the exercise or defence of claims.
In certain circumstances, you object to the processing of your data. Request the portability of your data.
Revoke the consent that, if applicable, you have given for the processing of your data by TORRONS I MEL ALEMANY.
File a complaint with the Spanish Data Protection Agency.
The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to their processing by TORRONS I MEL ALEMANY, in the manner and for the purposes indicated in this Privacy Policy.
The consent given, both for the processing and for the transfer of the data of the interested parties, can be revoked at any time by communicating it to TORRONS I MEL ALEMANY in the terms established in this Policy for the exercise of ARCO rights (Access, Rectification, Cancellation or Opposition). This revocation will in no case be retroactive.
TORRONS I MEL ALEMANY reserves the right to modify this policy to adapt it to new legislation or laws as well as industry practices. In such cases, the provider will announce on this page the changes introduced reasonably in advance of their implementation.
Last updated: November 2019
